Frequently Asked Questions

Everything You Need to Know

Common questions about our services, processes, and how we work with contractors across the UK.

What areas do you cover?
We provide services across the entire UK through our network of trusted, insured specialists. From Scotland to Cornwall, we coordinate delivery wherever your project is located.
How quickly can you respond to a request?
We aim to confirm availability and provide a quote within 24 hours. For urgent requests, we can often arrange specialist deployment within 48-72 hours, depending on location and service type.
Are your specialists insured?
Yes. All specialists in our network carry full public liability insurance and relevant professional indemnity cover. We verify insurance status before any work is commissioned.
Do you provide a single point of contact?
Absolutely. You work with us directly — we coordinate with specialists, manage scheduling, and ensure deliverables meet your requirements. No need to chase multiple contractors.
What types of drone surveys do you offer?
We provide roof and structure inspections, construction progress surveys, condition assessments, and high-resolution aerial imagery. All surveys are conducted by CAA-certified pilots with commercial permissions.
Do I need to arrange airspace permissions?
No — our pilots handle all necessary airspace authorisations, landowner permissions, and flight planning. We'll inform you of any restrictions or requirements before the survey.
What format are the survey results delivered in?
We provide high-resolution photos, videos, orthomosaic maps, and written reports in client-ready formats. Deliverables are tailored to your needs — whether for planning, insurance, or maintenance purposes.
Can you survey in poor weather?
Drone operations are weather-dependent. We monitor conditions closely and will reschedule if wind, rain, or visibility make safe flight impossible. We aim to minimise delays and keep you informed throughout.
How much does a drone survey cost?
Pricing depends on site location, survey scope, and deliverable requirements. Send us your details and we'll provide a clear, fixed-price quote with no hidden fees.
What type of terrain can ATV surveys cover?
Our ATV specialists can access off-road tracks, forestry routes, wind farm sites, utilities corridors, and challenging rural terrain. If the ground is passable by ATV, we can survey it.
What do ATV surveys include?
Surveys typically include route inspections, site condition assessments, access track evaluations, and photographic documentation. We identify obstacles, surface issues, and access constraints before heavy plant arrives.
Do you provide reports for ATV surveys?
Yes. All ATV surveys include a written report with photos, GPS coordinates, and recommendations for access improvements or restrictions. Reports are structured for easy handover to project teams.
Can you survey in winter or wet conditions?
ATV surveys can proceed in most conditions, but extreme weather or ground saturation may limit access. We'll assess conditions on the day and advise if delays are necessary for safety.
Are your traffic management plans Chapter 8 compliant?
Yes. All TM plans are drawn to current Chapter 8 standards and formatted for direct submission to highways authorities and local councils.
How quickly can you produce a TM plan?
Standard turnaround is 3-5 working days. For urgent requests, we offer expedited service with plans delivered in 24-48 hours. Contact us with your timeline and we'll confirm availability.
Do you handle TM plan submissions to authorities?
We prepare submission-ready plans with all required documentation. You handle the formal submission, but we're available to answer any technical queries from the authority if needed.
Can you revise plans if the authority requests changes?
Yes. Minor revisions based on authority feedback are included. Major scope changes may incur additional fees, but we'll agree costs upfront before proceeding.
What information do you need to prepare a TM plan?
We need site location, work description, estimated duration, road layout details, and any specific authority requirements. Photos or site plans help, but we can work from OS maps and street view if needed.

Still Have Questions?

Get in touch and we'll answer any questions about our services, pricing, or how we can support your project.